Small Business Marketing

Writing compelling and results-producing copy requires two skills: You must learn how to break complex items into smaller (more digestible) parts and you must be able to convince your readers to take action.

Here are guidelines that have served me (and my clients) well. I hope they're equally helpful to you.

1) The first few paragraphs of any marketing document must tell your reader what's in it for him. We don't want our reader looking up after 30 seconds and wondering, "Why am I reading this?"

2) Each marketing document (sales letter, web page, brochure) should focus on a single purpose-it should be written to stimulate a specific response. This response could be an action (take the next step in the sales process) or it could be emotional (I want them to feel worried about a particular problem).

3) Density (not length) is important. Marketing materials that stimulate interest and curiosity have lots of new and good ideas. Ideally you should introduce a new fact, figure or idea every couple of paragraphs. This stimulates interest, builds credibility and goes a long way towards ensuring that your entire piece gets read.

4) Write only about what you know.

Keep these points in mind the next time you're developing a marketing document of any type.